At Optimum Shape, we aim to keep things transparent and simple for our customers and partners. Below you’ll find answers to the most common questions about our affiliate links, our gym & local store, and our upcoming delivery services.
If your question is not listed here, you can always contact us at info@optimumshape.in.
General Questions about Optimum Shape
What is Optimum Shape?
Optimum Shape is a fitness and wellness brand. Online, we share curated products through affiliate links from trusted e-commerce platforms. Offline, we run our Optimum Shape Gym & Local Wellness Store (launched on September 3, 2025), where customers can shop in person.
Do you sell products online directly?
Currently, we do not sell products directly through our website. Online purchases are made via affiliate links that redirect you to official sellers like Amazon, Flipkart, or brand stores.
Can I buy products physically?
Yes, you can shop at our Optimum Shape Local Store inside our gym. This allows you to check and purchase selected products in person.
Online Affiliate Purchases
How do affiliate links work?
When you click a product link on our website and complete a purchase on the partner’s site, Optimum Shape earns a small commission at no extra cost to you.
Are affiliate links safe to use?
Absolutely. Our affiliate links only redirect you to trusted e-commerce platforms or official brand websites. Payments and deliveries are managed securely by those sellers.
What if I face an issue with my online order?
For affiliate purchases, all support, returns, and refunds are handled directly by the seller’s customer service team. Please contact them for assistance.
Local Gym & Store Purchases
Can I return or exchange products bought from the local store?
Since customers can inspect products before purchase, we follow a no-return policy.
- Exceptions: defective or damaged items reported within 24 hours of purchase (with bill).
- In such cases, we offer an exchange or store credit.
What types of products are not eligible for exchange?
- Opened supplements or nutrition products
- Personal care/hygiene items
- Clearance or discounted items
How can I contact the store for queries?
You can visit us directly at the Optimum Shape Gym & Wellness Store or reach us at: 📧 info@optimumshape.in
Affiliate Program Opportunities
Can I join the Optimum Shape Affiliate Program?
Yes! We offer an affiliate program for creators, bloggers, and influencers. You can promote our recommended products and earn commissions. Visit our Affiliate Program page to apply.
How much commission can affiliates earn?
Commission rates may vary by product category. Details will be shared once you sign up for the program.
How do I track my affiliate sales?
Affiliates receive a unique referral link or coupon code. Through their dashboard, they can track clicks, sales, and commissions in real time.
Future Door-to-Door Delivery
Will Optimum Shape launch door-to-door delivery?
Yes 🚚 We are preparing to launch our own door-to-door delivery service soon.
What is Open Box Delivery?
With Open Box Delivery, customers can inspect their order in front of the delivery agent. If not satisfied, they can reject it immediately. After acceptance, returns will not be possible.
When will delivery services start?
Door-to-door delivery is coming soon. Official launch details will be announced on our website and social media channels.
Still Have Questions?
How can I contact Optimum Shape for more queries?
If your question isn’t listed above, we’re here to help:
📧 Email: info@optimumshape.in
📞 Phone: +91-9821303917
📍 Visit our Contact Us page
